Business Administration Apprentice JUST CREDIT UNION LTD

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Working within the Member Services team you'll be responsible for providing excellent and professional customer service experience to members and potential members. The role includes providing efficient, reliable and pro-active administrative and business support for the day to day operation of the credit union team.

• What will the apprentice be doing?
  • Undertake a range of general office based clerical and administrative duties e.g. photocopying, data entry, word processing, stationery monitoring, opening and recording incoming and outgoing post
  • Assist members and general public in person, over various communication methods
  • Ensure the accurate and timely recording of all member account transactions
  • Maintain and update all member and business files and electronic records records ensuring confidentiality is maintained
  • Promote the benefits of credit union membership and products to existing and potential members
  • Process new member applications and liaise with new members to ensure the efficient and compliant opening of accounts
  • Support the loan assessment team and deal with loan application enquiries from members
  • Adhere to financial regulations, data protection (GDPR), and internal security guidelines
  • Ensure a good working relationship with colleagues, employers, and other partner organisations
  • Participate in the continuous improvement activities of the Credit Union and personal development
  • Comply with the Credit Union policies which include Equal Opportunities and Health & Safety
  • To attend staff and management meetings as required
  • To undertake such other duties as the Credit Union Directors or Management Team may from time to time require
  • To participate in any necessary personal development or credit union training

  These are illustrative duties. The postholder will be expected to become involved in a range of work to enable the Credit Union to respond effectively to the changing requirements of the business, The Board and its members.

• Training and Qualification

  You will be required to attend one day per week training at Shrewsbury College, London Road campus, with the remaining working week on site at Just Credit Union office.

• Career Progression
  • Potential opportunity for permanent position subject to business requirements
• Desired Skills and Personal Qualities
  Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Non judgemental, Patience
• Required Qualifications
  GCSE English and Maths (Grade 4 (C) or above) Essential
  
• Things to Consider
  • Due to the nature of the business and insurance purposes we are looking for a candidate aged 18 years or over