T Level in Digital Support Services

This course teaches students about the role digital technologies play in digital support. Students will learn how to set up and maintain servers and networks and get a chance to explore different digital environments like physical hardware and cloud systems. We also cover the legal rules and ethical questions in the digital world, such as data harvesting. Our course will show students the different roles in this field, teach them how to communicate effectively, and train them to analyse and fix problems.

An essential part of our T Level course at Shrewsbury College is a dedicated 315-hour industry placement, providing an invaluable opportunity to apply classroom knowledge in a practical, professional setting within the digital support services sector.

A minimum of five GCSEs at Grade 4 or above, including English and Maths, or a BTEC level 2 Diploma plus Functional Skills at Level 2.

Students will develop a general understanding of digital support:
• How digital technologies impact business and market environment
• The ethical and moral implications of digital technology
• Using data in software design
• Using digital technologies to analyse and solve problems
• Digital environments, including physical, virtual and cloud environments
• Legal and regulatory obligations relating to digital technologies
• The privacy and confidentiality of personal data
• The technical, physical and human aspects of internet security
• Planning digital projects
• Testing software, hardware and data
• Digital tools for project management and collaboration.

Students will also learn about topics specific to digital support services, including roles within the digital support services sector, communication in digital support services and fault analysis and problem resolution.

Varied assessment methods will be used including exams, synoptic assessment, and an Employer Set Project (ESP). There will be assessments in Year 1 and Year 2.

On completion, students will be able to progress to a higher apprenticeship, skilled employment, or degree-level education.

Students will gain the essential knowledge and skills to work in digital roles by understanding data and digital systems, how software and business interact, security, testing, planning, and legal issues.

You can apply online via the APPLY button. You can also apply for a second, alternative programme of study such as A Levels via a separate application. If after reading this factsheet, you are still undecided about the course most suitable for you, please drop into one of our open evenings, ring the Admissions Department on 01743 653111, or email admissions@scg.ac.uk