IT Technician Apprentice SALOP LEISURE LIMITED

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Launch your IT career with Salop Leisure -  one of Shropshire's leading holiday park businesses. You'll gain real hands-on experience across infrastructure, business systems, and user support from day one. No two days are the same. If you're curious, driven, and ready to make an impact, we want to hear from you.

• What will the apprentice be doing?

  No two days are the same in our small but busy IT team. You'll be getting stuck into real work from the start, including:

  • Providing 1st line IT support to staff across our showroom and holiday parks - troubleshooting hardware, software, and connectivity issues
  • Managing user accounts and devices within our Microsoft 365 environment, including setup, configuration, and ongoing maintenance
  • Supporting our business systems, including internal databases and our Zoho Creator/ CRM platform used across sales, service, and stock management
  • Assisting with IT infrastructure tasks such as networking, access control systems, and on-site equipment
  • Contributing to IT projects, helping to test, document, and implement new systems and improvements across the business
  • Maintaining IT records and documentation, ensuring assets, issues, and changes are accurately logged
• Training and Qualification
  • The apprentice will learn at Shrewsbury College London Road campus for one day per week day-release, with the remaining days of the week on site at Salop Leisure
• Career Progression
  • Following completion of the apprenticeship role, progression is into a permanent IT Technician role, taking on more of the day-to-day support workload independently
• Desired Skills and Personal Qualities
  Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Analytical skills, Logical, Initiative, Patience, Site Safety Awareness
• Required Qualifications
  GCSE English and Maths (Grade 4 (C) or above) Essential
  
• Things to Consider
  • Be adapatable, as the role is generalist in nature where no two days are the same - providing great variety
  • Have a professional manner and patience as will be supporting internal colleagues who may be non-technical