IT Solutions Technician Apprentice SHINGLER CONSTRUCTION LTD

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Shingler Homes Ltd is a growing, family based Shropshire housebuilder offering a fantastic opportunity to gain hands-on IT experience within a supportive business environment.

You'll support the business day-to-day IT with its systems, while working with experienced colleagues who are committed to developing your skills and career.

• What will the apprentice be doing?
  • Providing IT support to office and site staff, including setting up laptops, mobile devices, printers, and troubleshooting basic hardware and software issues
  • Supporting Microsoft 365 systems including Outlook, Teams, SharePoint, and OneDrive, helping staff with file storage, access, and everyday use
  • Assisting with user account setup, password resets, and device security in line with company procedures
  • Maintaining IT equipment records and asset registers, ensuring hardware is correctly logged and updated
  • Liaising with external IT support providers when required and escalating more complex technical issues
  • Learning and applying best practice in data protection, cyber security, and safe working with IT systems
• Training and Qualification
  • The apprentice will learn at Shrewsbury College London Road campus for one day per week day-release, with the remaining days of the week on site at Shingler Homes in Myddle
• Career Progression
  • Following completion of the apprenticeship role, it is expected that a full time position will be available to the right candidate
• Desired Skills and Personal Qualities
  Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative
• Required Qualifications
  GCSE English and Maths (Grade 4 (C) or above) Essential
  Other IT or Computing (Grade Min 1 year study/experience) Desired
  
• Things to Consider
  • Ability to travel work location in Myddle
  • Ideally at least 1 year study or experience in an IT or computing related subject