JCA 2027 Apprentice Activity Instructor JCA Adventure

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If a traditional 9 to 5 office job isn't for you, this apprenticeship could be the perfect fit. Over 10 months, JCA will provide all the training, support and industry-recognised qualifications you need to become a confident Activity Instructor and build a career in the outdoor industry.

• What will the apprentice be doing?

  You will play a central role in each group's stay, delivering safe, fun and engaging activity sessions in a residential setting. You'll help create memorable experiences for guests, ensuring every session is delivered with enthusiasm, professionalism and care.

  Activity Delivery & Quality:

  • Deliver all activities to your group in line with JCA’s standards
    Adapt your delivery style to suit the needs, abilities, and dynamics of different guest groups
  • Ensure all activities are run safely, enthusiastically, and with a focus on guest engagement
  • Prepare and maintain equipment and activity bases to ensure readiness and safety

  Safety & Compliance:

  • Follow JCA’s safety policies and operational guidelines during all sessions
  • Assist in the prevention, response, and reporting of incidents, accidents, and safeguarding concerns
  • Provide first aid support when required

  Customer Experience:

  • Create a welcoming and inclusive environment for all guests
  • Build rapport with groups to enhance their experience and encourage participation
  • Respond to guest queries and concerns professionally and empathetically
  • Support the collection of feedback to help improve future delivery

  Team Collaboration:

  • Work closely with fellow instructors and team leaders to ensure smooth daily operations
  • Attend training sessions and team briefings to stay informed and prepared
  • Procedures during busy periods and contribute to a positive team culture
• Training and Qualification

  JCA works in partnership with Shrewsbury College, combining practical, hands-on experience with structured learning and support.

  With over 40 activities on offer, no two days are the same. You'll be trained to deliver a wide range of activities, leading groups through exciting experiences and helping them grow in confidence while creating unforgettable memories.

  On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ.

• Career Progression

  On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ. You'll also have the opportunity to return the following year as a Seasonal Activity Instructor with progression opportunities to grow into a Senior Instructor.

• Desired Skills and Personal Qualities
  Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness
• Things to Consider
  • As this role involves working with children, we follow safer recruiting practices
  • We are required to obtain references and an Enhanced DBS check prior to employment (we cover the cost and organise it for you)
  • You will be required to provide referee details and a selection of ID documents such as a Passport or Full Birth Certificate
  • You'll be enthusiastic, passionate about the outdoors, and enjoy working with children and young people
  • Due to the nature of the role, applicants must be aged 18 or over