Business Administration Apprentice Office of Julia Buckley MP

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Join Julia Buckley’s Shrewsbury office, supporting her busy team while studying for a Level 3 Business Administration qualification. You’ll need strong communication, empathy, and listening skills, plus attention to detail. The role involves handling confidential data, managing supplies, and supporting team admin tasks.

• What will the apprentice be doing?

  Based in Julia Buckley’s Shrewsbury constituency office, you will be supporting her busy team whilst studying for a Level 3 Business Administration qualification, which typically takes 12 to 18 months. We are looking for someone with strong communication skills (email / phone / written / face-to-face) as well as excellent listening and empathy skills – whilst maintaining confidentiality. There are times when the office is extremely busy with requests and short deadlines, so you will need to prioritise your workload and use your own initiative. Attention to detail is essential, due to recording data and interactions with constituents and other stakeholders. Due to the nature of our work you will come across sensitive and confidential information, and sometimes the information and / or situation can be challenging, complex and emotional. Full training and support are provided.

   

  You will support the Office Manager with the administration for the whole team – which includes managing and ordering supplies, such as stationery and keeping the office in good order.

  Key responsibilities

  • Assist with arrangements for events; this may include: venue research and bookings; compiling and managing guest-lists; liaising with suppliers; and providing on-the-day event support as required
  • Handle administrative arrangements for meetings with members of the public/MP surgeries
  • Attend and participate in meetings as appropriate, and draft meeting notes
  • Draft some constituency correspondence and ministerial letters
  • Assist with social media posts
  • Triage written and electronic communications from constituents
  • Assist the Office Manager with developing a programme of events for parliamentary and constituency engagement
  • Ensure the office is fully equipped with the required office supplies
  • Photocopying, filing, record-keeping and typing correspondence
  • Respond to enquiries by telephone, e mail and social media, passing on queries to other team members/MP as appropriate
  • Engage confidentially, professionally, with care and integrity with members of the public, through telephone enquiries, social media, email and face to face
  • Complete other administrative tasks required for the effective operation of the MP's Parliamentary office
  • Compliance with Data Protection requirements when storing and sharing confidential / sensitive data
  • Liaise with other Parliamentary offices as required
  • Assist Office Manager with office maintenance requirements
• Training and Qualification

  You will be required to attend college at the London Rd Campus one day per week for taught in put with the reaminder of your working week being based in the workplace setting.

• Career Progression

  If a vacancy is open at the end of the apprenticeship the apprentice is welcome to apply for it and we would support this.

   

• Desired Skills and Personal Qualities
  Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Team working
• Required Qualifications
  GCSE Maths and English (Grade 4 / C or above) Essential