Parents’ Guide

Keeping you informed

We believe it’s important for parents / guardians / carers to be a part of each student’s progress at College. In the first half-term we hold an evening for you to come and view the facilities and meet teachers delivering the timetable who can explain it to you and answer any general queries regarding settling in to College life.

Individual Learning Plan for each student

An Individual Learning Plan is drawn up with every full-time student, and is used to set targets for improving skills and to measure progress. This is available electronically to view throughout the year and can be accessed from home by using the same details student’s use to login on Moodle. The system, called ProMonitor can be accessed here.

A student’s Learning Plan is tailored to individual needs and is used to help students to achieve their potential. It also details goals and aims along with course organisational tools. If you have any questions about progress at any time you can arrange a discussion with tutors via 01743 342342 or

Progress Review Evenings

In the second term you will be invited to a Progress Evening to discuss student performance, progress against targets and to consider the next steps and what’s needed to achieve them. Tutors will be available for a discussion on ProMonitor information and to share assignment / assessment completion details for the current course as well as what’s needed for the next step. College support teams will be available to discuss learning support, finance, welfare and Information Advice & Guidance (IAG) as necessary.

Providing additional study support

If a student needs additional help in order to succeed, we aim to provide it. Academic support is available from the course tutor and study skills workshops will be offered. Any learning difficulties or disabilities that are disclosed during the admissions process are considered so that support can be in place for the start of the course. Any needs that emerge during the course will be assessed and relevant support provided.

Who should you contact?

If you have any concerns regarding your child’s progress at College, you should contact their Progression Specialist.

Safeguarding, Health & Safety

At Shrewsbury College we strive to ensure that our students are safe at all times. Health and Safety is an intrinsic part of all our programmes and regular risk assessments are carried out on employers’ premises where students will undertake work placement. Trips and outdoor activities are carefully planned so that any risks are properly identified and students’ safety ensured. We also have access to agencies that can offer support for a wide variety of issues. If you feel that your son/daughter is not safe for any reason or is suffering abuse of any kind, please contact the Progression Specialist who can put you in touch with the Safeguarding Team.
The College has standards of behaviour that it expects all learners to observe. Failure to respect these standards may result in disciplinary action being taken. Similarly, there is a complaints procedure that students can refer to if they are not happy with any aspect of their programme. If students wish to make a formal complaint, support is available from Student Services.


ParentPay is an e-payment system that allows you to pay for items at college including the college fund contribution. You will receive a letter from the college outlining how you can access ParentPay. If you haven't, please email the college on quoting ParentPay and your son/daughter’s student id in the subject bar.

You can pay for trips and visits; book deposits, etc. at either Reception. The preferred method of payment is by the online e-payments system Parentpay. You can also pay by credit/debit card at either Reception or by calling 01743 342342 and speaking with Wendy Griffiths during the hours of 10 – 1 pm daily. Once you have registered onto the system, you can see a ‘shop’ of items that can be purchased. Note that all college resources are listed, not only those relevant to your son/daughter. You should have received from each subject notification of what purchases are suggested to support your son/daughters course. If you have any queries, please contact quoting ParentPay and your son/daughter’s student id in the subject bar.

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