Management Workshops

We are offering a variety of FREE* one day workshops running in the Agency at London Road Campus, 09.30am-16.30pm *There will be a £95 fee for those companies with more than 250 employees.

Perfecting the Performance of People - 28 March 2017

  • Understand the benefits of managing performance
  • Learn how to identify performance gaps
  • Understanding appraisal techniques
     

Love Your Customer - 25 April 2017

  • Know your customer
  • Speaking your customers' language
  • Using your customer service for a competitive edge
     

Work Smarter – Work Happier - 23 May 2017

  • Understanding your colleagues
  • Communicating effectively
  • Using your time wisely
     

Conflict Management - 27 June 2017

  • Recognising the signs of conflict
  • Stages of conflict management
  • Maintaining the harmony
     

Finance for Non-Financial Managers - 12 July 2017

  • Gain a better understanding of the financial aspects of your business
  • Create an accurate budget and manage it effectively
  • Cost your products and services accurately
     

Positive Change - 29 August 2017

  • The psychology of change
  • Organisational reasons for change
  • Communicating for buy-in
  • The strategies for managing change
     

Critical Thinking - 26 September 2017

  • The science of manipulation
  • What influences our thinking
  • How to think critically
  • Day to day problem solving
     

If you would like to book onto any of these courses please contact the College on 01743 342 333 to reserve your place.

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